Quality & Productivity

The objective of the Quality and Productivity Division is to design and conduct training courses for ctors to improve Quality of Products & Services. The courses offered are related to continual improvement in systems, products & processes applying various latest quality improvement tools and methods.

The Division conducts induction training programmes for new recruits in utilities / industry as per the client’s requirement. The Division has conducted Customised and Induction Training Programmes for various power utilities like PSPCL, Torrent Power Ltd., NHDC, CSEB, etc. Under Re-structured Accelerated Power Development and Reform Programme (R-APDRP) of Ministry of Power, GOI, the Division has contributed handsomely for six themes performing the role of Resource Institute (RI) and also as a Partner Training Institute (PTI).


System Related

  • Quality Management System
  • Environment Management System
  • Occupational Health and Safety Management System
  • Business Continuity Management System
  • Food Safety Management System
  • NABL Laboratory Accreditation
  • Integrated Management System
  • Information Security Management System
  • CE Marking

Function Related

  • Training Function-Training Needs Analysis
  • HR Function- Total Quality in HR Process
  • Purchase function- Total Quality in Purchasing
  • R&D – Total Quality
  • Laboratory-Calibration
  • Measurement Uncertainty
  • Marketing – Measurement of Customer Satisfaction

Quality Management Tools Related

  • Six Sigma Green Belt & Black Belt
  • Mistake proofing – Poka Yoke
  • Quality Circles
  • Lean
  • Total Productive Maintenance (TPM)
  • Bench Marking
  • Automotive Core Tools

Sector Related

  • Power
  • Construction
  • Technical Education
  • Pharma
  • Hospital & Healthcare
  • Municipal Administration & IT

The organizations benefited from the above programmes are Tata Power, BHEL, Nuclear Fuel Complex, Integral Coach Factory, BESCOM, NIT’s, Ramky Infrastructure, Neyveli Lignite Corporation, DRDO labs, Aurobindo Pharma, SCCL, CARE Hospital, CMPDI, Bharat Dynamics Ltd., MSPGCL, KSEB, GETRI, NHPC, OPTCL, KPTCL, Air Force, ONGC, SAIL, WIPRO, BEST undertaking, South Central & North Eastern Railways, LANCO Infra, etc.

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